Braze

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Braze is a customer engagement platform that empowers B2C brands like Headspace, Instacart, and Venmo to forge strong connections with customers through personalized messages across channels such as push, email, in-app and more.

Whether choosing a customer engagement platform for the first time or looking to take your engagement to the next level, Braze is designed as a future-proofed solution to help brands achieve their customer engagement goals today and tomorrow.

Our solution

Using Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. The human being on the receiving end of brand experiences is at the heart of what Braze does.

Canvas, Braze’s proprietary, no-code visual development environment, empowers marketers to easily build, operate, and understand the real-time results of personalized multichannel campaigns. With Canvas, brand marketers can bring their data to life, creating multi-step, cross-channel customer journeys with limited technical training. Through this platform, Braze is able to empower marketing experts to quickly build effective campaigns that would otherwise require the expensive time of software engineering teams and the long delays associated with heavyweight software releases.

Our customers

Braze serves hundreds of innovative brands across a variety of industries—including FinTech, Health & Wellness, Retail & eCommerce, Media & Entertainment, and On-Demand Services—some of whom already have millions of users. What these companies have in common is a passion for delivering a world-class customer experience across every customer touchpoint. With offices in NYC, SF, Chicago, Austin, London, Berlin, Singapore, and Tokyo, Braze partners with businesses all over the world. 

Braze Jobs and Careers

Braze lists available jobs and positions here with openings in their offices in New York, San Francisco, and London across roles in Marketing, Design, Engineering, G&A and Sales.

Team

Bill Magnuson

Bill Magnuson is the cofounder and CEO of Braze. Bill began his journey in mobile at Google working on App Inventor for Android and is continuously looking for ways to humanize the relationships between brands and customers to create stronger, more sustainable, and valuable relationships utilizing technology. He was named a 2019 Digiday Future Leader and one of Inc.’s 2017 “30 Under 30 Brilliant Young Entrepreneurs.”

Office Locations

HEADQUARTERS

330 W 34th St 18th floor

New York City & 10001

United States

12 Primrose St

London & EC2A 2EG

United Kingdom

114 Sansome Street

San Francisco & 94104

United States

30 Raffles Place

Singapore & 048622

Singapore

1 N State Street

Chicago & 60602

United States

9 Chome-7-1 Akasaka

Tokyo & 107-0052

Japan

Warschauer Platz 11-13

Berlin & 10245

Germany

801 Barton Springs Road

Austin & 78704

United States

Braze Info

Platforms:	Android, iOS, macOS, Unity
Types:	Platform, Push Notifications
Groups:	App Analytics, App Engagement, Customer Engagement, In App Messaging, Mobile CRM, Mobile Marketing Automation, Push Notifications, SMS Marketing

Braze Insights

• 
  The impact of iOS 15 Focus Mode on app engagement Posted on November 15, 2022 Let’s take a look! This post was first published on braze.
• 
  8 Tips for making the most of your user retention campaigns Posted on October 18, 2022 This post was first published on braze.

Articles from the Braze blog:

• The April 29 Braze Outage: What Happened, Why It Occurred, and How We're Responding
• Braze to Open New Data Center in Indonesia
• How to Build a Highly-Engaged WhatsApp Subscriber Base
• Three Examples of How Brands Can Reduce Churn
• The State of Customer Engagement in EMEA in 2024

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